HeyApple (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit
our website heyapple.store, purchase our products, or interact with our services.
Please read this policy carefully. If you do not agree with the terms of this policy, please do not use our website.
1. Information We Collect
We may collect the following types of personal data:
a) Information you provide:
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Name, email address, billing and shipping address, phone number, payment information (e.g., card details),
and other information you provide when placing orders or contacting us.
b) Information collected automatically:
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IP address, browser type, operating system, pages visited, and other usage data collected through cookies
and similar technologies.
c) Information from third parties:
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We may receive information about you from service providers, partners, or social media platforms if you
interact with us through these channels.
2. How We Use Your Information
We use your personal data for purposes including:
- Processing and fulfilling orders.
- Communicating with you regarding your orders, inquiries, and support requests.
- Improving our website, products, and services.
- Marketing purposes (only with your consent, where required).
- Preventing fraudulent transactions and ensuring security.
- Complying with legal obligations.
3. Sharing Your Information
We do not sell your personal information. We may share your data with:
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Service providers: Payment processors, delivery companies, IT services, and other third
parties necessary to operate our website and fulfill orders.
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Legal obligations: If required by law, regulation, legal process, or governmental request.
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Business transfers: In the event of a merger, acquisition, or sale of assets.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to improve user experience and analyse website usage.
You can manage your cookie preferences via your browser settings. For detailed information,
please refer to our Cookie Policy.
5. Your Rights
Under the UK GDPR, you have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request correction of inaccurate or incomplete data.
- Deletion: Request deletion of your personal data where permitted.
- Objection: Object to processing of your data for marketing purposes.
- Restriction: Request restriction of certain processing activities.
- Data portability: Request your data in a portable format.
To exercise any of these rights, please contact us at
support@heyapple.store.
6. Data Retention
We retain your personal data only for as long as necessary to provide services, comply with legal obligations,
resolve disputes, and enforce agreements. Once no longer needed, your data will be securely deleted or anonymised.
7. Security
We implement appropriate technical and organisational measures to protect your personal data against accidental
or unlawful destruction, loss, alteration, unauthorised disclosure, or access.
8. International Transfers
Your information may be processed outside of the UK. Where applicable, we ensure that such transfers comply with
UK data protection laws, using standard contractual clauses or other appropriate safeguards.
9. Children’s Privacy
Our website is not intended for children under 16. We do not knowingly collect personal information from children.
If we learn that we have collected personal data from a child under 16, we will delete it promptly.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new
Privacy Policy on this page and updating the Effective date.
11. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
HeyApple
Email: support@heyapple.store
Address: 2 Willow Grove, London E13 0JH